Privacy Policy

Effective Date: April 9, 2026

This Privacy Policy describes how Trevi Pools and Spas (“we”, “us”, or “our”) collects, uses, discloses, and protects your information when you visit our website at https://canadianpoolbuilder.com. We are committed to safeguarding your privacy and ensuring compliance with applicable privacy laws, including the Personal Information Protection Act (PIPA) of Alberta, the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, and, where applicable, international standards such as the General Data Protection Regulation (GDPR).

By using our website, you consent to the practices described in this Privacy Policy.

1. Information Collection

We collect several types of information to provide and improve our services:

• Personal Information:
  • Name
  • Email address
  • Phone number
  • Postal address
  • Any other information you voluntarily provide through contact forms, service requests, or communications
• Usage Data:
  • IP address
  • Browser type and version
  • Pages visited
  • Date and time of visits
  • Referring URLs
  • Device information
• Cookies and Tracking Technologies:
  • We use cookies and similar technologies to enhance your experience, analyze website traffic, and understand user behavior. For more details, see our Cookie Policy below.

2. How Information is Used

We use the information we collect for the following purposes:

• To provide, operate, and improve our services
• To respond to your inquiries and requests
• To personalize your experience on our website
• To send you relevant information, updates, and marketing communications (with your consent)
• To analyze website usage and trends
• To comply with legal obligations and protect our legal rights

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in the following circumstances:

• With service providers and contractors who assist us in operating the website and delivering services (subject to confidentiality agreements)
• With analytics and advertising partners (see Third-Party Services below)
• As required by law, regulation, or legal process
• To protect the rights, property, or safety of Trevi Pools and Spas, our users, or others
• In connection with a business transaction, such as a merger or acquisition, where permitted by law

4. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. We encourage you to take appropriate measures to protect your own information.

5. User Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request corrections to inaccurate or incomplete information.
• Deletion: You may request deletion of your personal information, subject to legal and contractual restrictions.
• Withdrawal of Consent: You may withdraw consent to certain uses of your information.
• Objection: You may object to the processing of your information for specific purposes.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

6. Cookie Policy

Our website uses cookies to improve functionality, enhance user experience, and analyze traffic. Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

We use:

• Essential cookies for website operation
• Analytical cookies to understand usage patterns
• Marketing cookies to deliver relevant content and advertisements (where applicable)

For more information about cookies and how to manage them, please refer to your browser’s help documentation.

7. Third-Party Services

We may use third-party services, including analytics providers (such as Google Analytics) and advertising partners, to help us understand website usage and deliver relevant content. These third parties may use cookies and other tracking technologies to collect information about your activity on our website and other sites.

We encourage you to review the privacy policies of these third-party services for more information about their practices.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. Parents or guardians who believe their child has provided us with personal information may contact us at [email protected].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page and indicate the effective date. We encourage you to review this policy periodically. Your continued use of the website constitutes your acceptance of any changes.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Trevi Pools and Spas
• 6325 11 St SE, Calgary, AB T2H 2L6, Canada
• Email: [email protected]

We are committed to resolving any privacy concerns in accordance with applicable laws and regulations.